“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke......

     Design thinking is a problem-solving approach based on empathizing with the user, defining the problem, ideating solutions, prototyping, and testing. Applied to organizational change management, design thinking can help......

Introduction      Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......

     If you opt not to have a change strategy, prepare to fail. I’ll presume you want to succeed and so already have a strategy. (This post is not about......