Let me begin by repeating how grateful <<project>> and I, personally, are that you will be performing a key role in ensuring adoption of the change: coaching. As we've said, coaching is highly influential and critically timed to support behaviour change.

Now that the change is active and our colleagues are expected to behave accordingly, I want to encourage and help you with your task. Right now that means being on the lookout for and recognizing opportunities to coach.

Here are some signs that you may be needed.

• An employee is seeking or reviewing, and appears to be struggling with information about performing new behaviours.
• Employees are groaning about the new behaviour expectations—often at project or team meetings.
• Employee(s) are referencing outdated behaviour tools (templates, guides, etc.).
• Employee(s) are producing incorrect output.
• Employee(s) are obviously not behaving as expected or instructed (wrong processes/protocols; old tools; interacting with wrong colleagues; etc.).

Good luck. Remember, you are not alone. Please contact me or <<specify>> if you would like assistance.
Thanks.