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Tell report recipients what they will receive, when, why, and what to do about it

This is the second communication specifically preparing recipients for the impact of performance monitoring in the area affected by the change. There are, of course, two discrete performance measurements to be reported: (1) operational impact from the change itself and (2) change adoption metrics revealing the efficacy of the change. Use this communication in conjunction...

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Sender

Project manager

Change manager

Target

Authorities responsible for impacted employees

Authorities responsible for operational performance affected by change(s)

Impacted employees

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