Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
This activity is to satisfy basic coach capability training needs so they can fulfill the role successfully within this limited situation.
Presented to limited groups of coaches at in-person sessions. Video conference (Teams) is a reasonable substitute if necessary.
Good coaching requires skill not typically found among team “members” as opposed to team “leaders.” But the coaches are drawn from peers as well as supervisors.+ Unless coaches possess three things, this change management element will fail. To succeed, coaches must:
This activity is to satisfy basic coach capability training needs so they can fulfill the role successfully within this limited situation. It is not intended to create fully-trained organizational coaches. Any residual benefit to the organization (e.g., more skilled non-people managers) is a bonus. Coach the coach training must, by necessity, include solution details as well as coaching technique.
Notes:
+ Some people are natural teachers or coaches, while others may have developed the skills outside the workplace. Generally, unlike employees streamed as people managers, people in non-supervisory roles have not been provided with coaching technique by the employer.