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Plan and prepare communications

Communication underlies all change management and is a critical tactic in its own right. Many audiences need to receive messages from the project to know or to do things. Each impacted person will also be communicated to as part of another change management tactical activity (e.g., training scheduling). And a strategy for general communications is essential. This many moving pieces need cohesive messaging and coordinated release. The work to achieve that is the essence of this Play.

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