A recent experience crystalized for me an essential, binary nature of organizations: some people look forward, some backward. There ought to and will always be both in any given organization....

Sponsor engagement is critical to driving successful organizational change. Yet it is typically overlooked or—worse—misguidedly expected to just happen. Sponsors are key stakeholders with the authority, influence, and resources to...

Sponsor management is, for my money, the single-most important part of change leadership. Maybe not for change management, which is mostly focused on doing all the necessary and right things,......

Lately, people I have been working and corresponding with about change management have been asking about genogram. My understanding of genograms comes from when my father tried to diagram our......