“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke......
No. 6 in a series about Stories and Storytelling In so many situations, not least among which is a change-inducing project, telling a story is the optimal way to......
Winners and Losers: Changing Perceptions of Change Risk
Introduction Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......
Behaviour Modification: Change Secrets from the Zoo
My wife has been a fan and encourages me to watch a variety of zoo-based programs on NatGeo Wild. What these wild animals can be convinced to do is......
People Resist Change That Affects Their Self-Identity
No. 3 in a series about Change Resistance Resistance to organizational change is what makes change managers and change leaders necessary. Dealing with resistance is the essence of the......
Get reluctant people to pay attention to change communications
Every change leader and change manager struggles with stakeholders not paying attention to change communications.[1] It is a problem no matter how you slice it. Oh, you get the...
Resistance to organizational change is what makes change managers and change leaders necessary. For all intents and purposes, dealing with resistance is the essence of the job. That......
Sponsor Engagement: THE no. 1 success differentiator
Sponsor engagement is critical to driving successful organizational change. Yet it is typically overlooked or—worse—misguidedly expected to just happen. Sponsors are key stakeholders with the authority, influence, and resources to...