“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke......

No. 6 in a series about Stories and Storytelling      In so many situations, not least among which is a change-inducing project, telling a story is the optimal way to......

     Design thinking is a problem-solving approach based on empathizing with the user, defining the problem, ideating solutions, prototyping, and testing. Applied to organizational change management, design thinking can help......

Introduction      Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......

No. 5 in a series about Stories and Storytelling This post is all about crafting story arcs. It is not enough to have a story, your story has to carry......

     My wife has been a fan and encourages me to watch a variety of zoo-based programs on NatGeo Wild. What these wild animals can be convinced to do is......

No. 3 in a series about Change Resistance      Resistance to organizational change is what makes change managers and change leaders necessary. Dealing with resistance is the essence of the......

No. 3 in a series about Storytelling      This series is dedicated to how change stories make change (management) more successful. This post is about how to make your change......