“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke......

Introduction      Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......

No. 5 in a series about Stories and Storytelling This post is all about crafting story arcs. It is not enough to have a story, your story has to carry......

     For a leader at any time for any objective—like a project that will bring change and have an impact, the “change vision thing” is not a luxury. Think about......

No. 4 in a series about Stories and Storytelling      Telling a great story is an important aspect of organizational change management. A well-crafted story can inspire and motivate people......

     Every change leader and change manager struggles with stakeholders not paying attention to change communications.[1] It is a problem no matter how you slice it. Oh, you get the...

No. 2 in a series about Stories and Storytelling Storytelling makes the world go round. At its simplest, a story is a coherent set of events that move the listener...

These are not my only rules for effective communication with stakeholders. Communications experts will have others and may suggest these are unimportant. They’re wrong, probably because they don’t understand how......