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Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Introduction Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain individuals and groups are winners. Others maybe not so much.…...
No. 5 in a series about Stories and Storytelling This post is all about crafting story arcs. It is not enough to have a story, your story has to carry the audience—stakeholders—on a journey. Your change story is a…...
No. 3 in a series about Change Resistance Resistance to organizational change is what makes change managers and change leaders necessary. Dealing with resistance is the essence of the job. There are, of course, literally infinite reasons for…...
The idea of “Lean Change Management” or “the Lean Change Manager” (LCM) is out there. An approach that emphasizes flexibility, experimentation, and collaboration, it is apparently more responsive to feedback, more adaptive to changing circumstances, and more focused on…...
Resistance to organizational change is what makes change managers and change leaders necessary. For all intents and purposes, dealing with resistance is the essence of the job. That job might be easier if more people were up front…...
These are not my only rules for effective communication with stakeholders. Communications experts will have others and may suggest these are unimportant. They’re wrong, probably because they don’t understand how people think. For magicians, con artists, psychics, and mentalists…...
No. 1 in an exploration of change fatigue Change fatigue and change saturation, and dealing with them is a Frequently Asked Question—of Google, anyway. Apparently, a lot of people leading or managing change want to fix what they’ve diagnosed…...
Successful change management is impossible without a good story. This goes double for change leadership. A sure sign of an inexperienced, ineffectual, or idiotic project (change) leader, project manager, or change manager is genuine belief that the way…...