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Every change leader and change manager struggles with stakeholders not paying attention to change communications.[1] It is a problem no matter how you slice it. Oh, you get the point. Let’s first explore how and why communications get…
Resistance to organizational change is what makes change managers and change leaders necessary. For all intents and purposes, dealing with resistance is the essence of the job. That job might be easier if more people were up front…...
Heat maps are graphic representations of information that use color-coding and relative size to display data values. They are commonly used to visualize and analyze large data sets but can be an indispensable part of the change manager’s arsenal…
Sponsor engagement is critical to driving successful organizational change. Yet it is typically overlooked or—worse—misguidedly expected to just happen. Sponsors are key stakeholders with the authority, influence, and resources to support and enable change initiatives. But their support and value…
No. 2 in a series about Stories and Storytelling Storytelling makes the world go round. At its simplest, a story is a coherent set of events that move the listener (reader/viewer) from A to B. A very little less simply,…
These are not my only rules for effective communication with stakeholders. Communications experts will have others and may suggest these are unimportant. They’re wrong, probably because they don’t understand how people think. For magicians, con artists, psychics, and mentalists…...
No. 1 in an exploration of change fatigue Change fatigue and change saturation, and dealing with them is a Frequently Asked Question—of Google, anyway. Apparently, a lot of people leading or managing change want to fix what they’ve diagnosed…...
Successful change management is impossible without a good story. This goes double for change leadership. A sure sign of an inexperienced, ineffectual, or idiotic project (change) leader, project manager, or change manager is genuine belief that the way…...
