“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke......

No. 6 in a series about Stories and Storytelling      In so many situations, not least among which is a change-inducing project, telling a story is the optimal way to......

     Design thinking is a problem-solving approach based on empathizing with the user, defining the problem, ideating solutions, prototyping, and testing. Applied to organizational change management, design thinking can help......

Introduction      Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......

     My wife has been a fan and encourages me to watch a variety of zoo-based programs on NatGeo Wild. What these wild animals can be convinced to do is......

     The idea of “Lean Change Management” or “the Lean Change Manager” (LCM) is out there. An approach that emphasizes flexibility, experimentation, and collaboration, it is apparently more responsive to......

     Every change leader and change manager struggles with stakeholders not paying attention to change communications.[1] It is a problem no matter how you slice it. Oh, you get the...

No. 2 in a series about Stories and Storytelling Storytelling makes the world go round. At its simplest, a story is a coherent set of events that move the listener...