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Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
The assertion that “70% of change projects fail” is a statistic repeated so frequently in the domain of organizational change and change management that its origin and specifics have become muddled in the discourse of organizational change. If taken literally,…...
Of late, the phrase “do the work” has become extremely popular, particularly though not exclusively in the context of social justice, personal growth, and self-improvement. If it didn’t start out that way, it certainly now is a three-word non sequitur…...
“Make sure you follow through,” droned my golf instructor. A better finish would have capitalized on a beautiful attack,” said the Scottish commentator during World Cup 2023. “Ride the joke to its end,” encouraged the MasterClass® instructor. “Follow through”…...
No. 6 in a series about Stories and Storytelling In so many situations, not least among which is a change-inducing project, telling a story is the optimal way to get through to people. I believe it and have dedicated…...
Design thinking is a problem-solving approach based on empathizing with the user, defining the problem, ideating solutions, prototyping, and testing. Applied to organizational change management, design thinking can help leaders understand the needs and concerns of employees affected by…...
Introduction Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain individuals and groups are winners. Others maybe not so much.…...
No. 5 in a series about Stories and Storytelling This post is all about crafting story arcs. It is not enough to have a story, your story has to carry the audience—stakeholders—on a journey. Your change story is a…...
If you opt not to have a change strategy, prepare to fail. I’ll presume you want to succeed and so already have a strategy. (This post is not about creating one; it’s about why to have one and how…...