No. 6 in a series about Stories and Storytelling      In so many situations, not least among which is a change-inducing project, telling a story is the optimal way to......

Introduction      Organizational change, with grand promises of innovation, growth, and increased efficiency, often fails to deliver the desired outcomes. That’s just fact. Amidst the chaos and uncertainty, though, certain......

Resistance to change is the single-biggest challenge, problem, issue, risk… for the typical change manager. Even for experienced pros, it’s right up there. Except, pros understand resistance isn’t something to......

Lately, people I have been working and corresponding with about change management have been asking about genogram. My understanding of genograms comes from when my father tried to diagram our......

Change management, mainly by certification, has spawned departments, roles, and jobs. Its rationale is rock solid: according to Prosci, failure to effectively deal with “the people side of change” is......