Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
From Tasks to Triumphs, Cultivating an Achievement-Oriented Culture “We did <something>” v. “We got <something> done.” Sure, it’s semantic. And sometimes not even meant to mislead. But, that slight word realignment is a key to achievement and effectiveness. Observing…
Cesar Millan, the Dog Whisperer™, can instantly turn unruly canine terrors into well-behaved pets. Change is the unarguable core of his trade and his abilities are remarkable. It is not so much that he changes dogs, but that so…
I know it’s received wisdom, even catechism that everyone in any organization can and should be bought in to change. I know this is essential to address resistance, often sounding like, “If they only knew better… we can help…
The Structure-Conduct-Performance Paradigm Unleashed! There is a framework dating back to early in the last century generally known as the Structure-Conduct-Performance paradigm to guide assessment and analysis of industrial economics. The key assumption is that player (company) performance is determined…
A recent experience crystalized for me an essential, binary nature of organizations: some people look forward, some backward. There ought to and will always be both in any given organization. That there might be all one kind or the other…
All significant change—let alone innovation, invention, or discovery—begins mostly as fiction. Calling it desire, intent, hope, or what-have-you doesn’t change the fact that it is presently not real. Change ends as non-fiction: a new reality that incorporates the change. The…
Taking stock, testing the winds, and choosing to focus on change leadership To everyone but the few that have noticed and asked: the site has been quiet as late 2023 turned into early 2024. There are three reasons for this.…...
On one level, as an earlier essay exposed, the work of change leadership is to ensure impacted personnel change their behaviour as needed. Change managers execute techniques to gain this conformity. In this instalment, I’d like to explain why…
