Archives Communication Data

A testimonial needs an independent voice. The person to do the testimonial will (or should) likely be recruited verbally. At some point, however, a more formal, written statement of what is being done and what is expected is required. This…...

All impacted employees will have been trained by now. If the change does not warrant formal training, there is greater need to regularly remind participants of the other support tools available. The overt message is access and availability; the subtext…...

Before the transition is over, gather the coaches to identify what’s going on, what works and what doesn’t (for coaches and for the impacted stakeholders themselves), and what—if anything—needs to change. This communication supports the Move Conduct coaching review/update sessions…...

This could be one or more communications, through multiple media, to encourage coaches: show them ways to see or elicit opportunities to encourage and support impacted employees (“teachable moments”) in the course of their days overseeing (supervisor) or working with…...

As per previous notes, the project needs to remind impacted people to follow through on the change. Reminders—sent once or more—will (re)advise employees about the availability of (supplemental) training and job aids to support their change. The tone is instruction/encouragement…...