Archives Move

This activity is to deliver the first performance metrics report(s) to targeted stakeholders. The report(s) should be sent or made available, depending on delivery approach, with a cover email that reiterates messaging in the earlier, preparatory notice. It may also…...

This activity repeats delivery of performance metrics reports to targeted stakeholders. Make the cover note a lighter touch but similar to the first release, reiterating the earlier messages more briefly and gently. If some assessment is provided, the high-level analysis…...

A success story is an advertisement or promotion of… success. This activity is the creation, development, production, and distribution of a promotional success story. It has two broad target audiences and goals. First, it is to substantiate that the change…...

This activity is to prepare all elements of the coaching program required for peer coaches to perform. It will include method and message, support materials, and a coach the coach training session. Coaching material is generally dependent on (a) the…...

Training is almost certainly required to some extent, and presumably a plan for it has been created. Of course, plans don’t do anything. This activity is about creating and readying the content needed to train impacted people. In planning, we…...

Job aids can be a no-man’s land of bad definition and dodgy responsibility. In this Playbook, job aids are part of training until production. But they can justifiably be considered “communications” as well. In truth, they are probably as closely…...

Earlier work with objectives that include securing data necessary for performance measurement reporting are in motion. This activity is to finalize data sources, data manipulation (manual or, preferably, automated), and report generation This includes identifying the types of roles/groups to…...

This Move assumes the messaging and communications plans are either approved or sufficiently stable for development to be done. This activity is to execute production of identified and developed communication materials and deliverables. The work may happen either up front…...