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Repeat performance reporting to targets

This activity repeats delivery of performance metrics reports to targeted stakeholders.

Format

As for initial report unless there is a reason to change delivery mode.

Description

This activity repeats delivery of performance metrics reports to targeted stakeholders. Make the cover note a lighter touch but similar to the first release, reiterating the earlier messages more briefly and gently. If some assessment is provided, the high-level analysis framing can now use period-over-period improvement/decline trends. Executive recipients should be encouraged to publicly acknowledge performance and reinforce that the metrics are valuable and being used to improve.

** Because this is a Move that repeats, if report distribution is after hand-over of performance reporting responsibility, defer to the new owner. **

Resources

Step

"Perform" step of the Change Management stages and steps methodology graphic

Support Tool (s)