Archives Communication Data

This could be one or more communications, through multiple media, to encourage coaches: show them ways to see or elicit opportunities to encourage and support impacted employees (“teachable moments”) in the course of their days overseeing (supervisor) or working with…...

Before the transition is over, gather the coaches to identify what’s going on, what works and what doesn’t (for coaches and for the impacted stakeholders themselves), and what—if anything—needs to change. This communication supports the Move Conduct coaching review/update sessions…...

All impacted employees will have been trained by now. If the change does not warrant formal training, there is greater need to regularly remind participants of the other support tools available. The overt message is access and availability; the subtext…...

A testimonial is a marketing tool, period. So, the promotional message’s purpose is to drive personnel to “view” the testimonial in some way. Short of distributing it directly (“pushing” it to receivers), a message is pushed to the audience with…...

Although the setup for and transition of responsibility to ongoing operational owners will have happened directly and gradually, a formal notice of transition is appropriate for clarity. This communication presumes knowledge transfer has been performed and that the project/operational authorities…...

Some sponsors, if they have been persistently involved or have a particular interest, will be more engaged. (Sometimes too engaged…) This may correlate to project visibility and how big a part of that executive’s scorecard. Others can be quite detached.…...

A testimonial needs an independent voice. The person to do the testimonial will (or should) likely be recruited verbally. At some point, however, a more formal, written statement of what is being done and what is expected is required. This…...