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A fundamental point in this change management Playbook is that effective change management is the result of extensive, specific preparation and vigilant management. A change’s success—or not—is largely set well before it actually happens. Understanding and knowledge of the environment,…

Change sponsorship is the securing and maintenance of executive support for the change and, more importantly, the change management. This is a crucial aspect of change management all too often overlooked because it is assumed either to be there or…

Change Training This focus area is one of the two easiest to understand from the perspective of change management. Along with communication, training is most associated with the implementation of change in an organization. Typically, that’s because implementation of new…

For our purpose, coaching is basically personal encouragement from a trusted source. It is definitely not programmed personal development as practiced by psychologists, academics, and other experienced hands. We are referring to non-invasively encouraging proper stakeholder behaviour in the moment.…

Following many years—at least a decade—of change management professionals and other leadership gurus repeating in some variation that there can never be enough communicating for a successful change, this thrust is perhaps the most identifiable with change management. Sadly, overcompensation…

It should be a safe assumption that whatever your organization is proposing and implementing that will force noticeable change on somebody, it is being done to make an empirically positive impact. If so, the change project must have measures of…