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Dorchester Center, MA 02124
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Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Assess possible resistance and prepare responses
This activity identifies possible reasons and modes of resistance. The output is a robust list of possible resistance and corresponding prepared responses.
Format
A review of context/history, role impact, and behaviour changes documents, and participants' personal insights should be more than enough to allow them to prepare substantial resistance and response contributions. If you feel the outcome is lacking, recruit others from the organization or an organizational psychology professional for their perspective(s). This could be acquired individually through email exchange; workshops also work very well. The change manager, supported by the project manager, will direct discussion and debate of contributions.
Description
Resistance to behaviour change is to be expected. This activity identifies possible reasons and modes of resistance. The output is a robust list of possible resistance and corresponding prepared responses. Insights gained in the assessment of previous change efforts will be valuable. (If you are confident, especially insightful, flexible, and courageous, you can undertake this Move without the benefit of such insights.) This preparation is and should be used throughout the change management activity, but will particularly inform messaging, and the training and coaching approaches. The basic approach is brainstorming. Not necessarily ideation brainstorming, which is expressly creative, but a...
