Plays

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Align to project and situation

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Find impacted individuals

Set goals and performance expectations

Prepare for resistance and risks

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Focus on behaviour

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Enable performance measuring

Plan training

Plan coaching

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Plan and prepare communications

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Prepare for performance reporting

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Develop training material

Develop job aids

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Develop coaching material

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Develop communications

Test training material

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Assess change readiness

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Train

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Ready coaches

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Coach

Use testimonials

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Report on performance

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Use success story

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Close out and hand over

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Moves

Review/update communications and messaging alignment to behaviour change goals (repeats)

Develop and post testimonials

Coach the coach sessions

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Identify previous success/failure and form current resistance may take

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Do Change Readiness Assessment (baseline)

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Hand over control of outcome metrics reporting

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Ready and hold post mortem

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Publish Lessons Learned report

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Hand over control of project change performance metrics—if necessary

Review/update risk assessment (repeats)

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Acquire and confirm recipients list for performance reports

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Review/test job aids

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Provide coach the coach material to coaches

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Conduct training

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Revise job aids

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Do Change Readiness Assessment (prelaunch)

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Communications

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Remind coaches to seek opportunities to assist colleagues

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Sponsor's support request (admonition)

Hand over note to operational authorities

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"What a difference" success update

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Tell report recipients what they will receive, when, why, and what to do about it

Testimonial provider recruitment note

Sponsor-specific support request

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Schedule post mortem

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Promote the testimonial

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Remind employees and supervisors about ongoing coaching, plus supplemental training options and job aids

Promote the success story

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Book/schedule coaching review session

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Plays

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Align to project and situation

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Find impacted individuals

Set goals and performance expectations

Prepare for resistance and risks

Subscribe to access member-only content. Signup Now
Focus on behaviour

Subscribe to access member-only content. Signup Now
Enable performance measuring

Plan training

Plan coaching

Subscribe to access member-only content. Signup Now
Plan and prepare communications

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Prepare for performance reporting

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Develop training material

Develop job aids

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Develop coaching material

Subscribe to access member-only content. Signup Now
Develop communications

Test training material

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Assess change readiness

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Train

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Ready coaches

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Coach

Use testimonials

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Report on performance

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Use success story

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Close out and hand over

See All Plays
Moves

Review/update communications and messaging alignment to behaviour change goals (repeats)

Develop and post testimonials

Coach the coach sessions

Subscribe to access member-only content. Signup Now
Identify previous success/failure and form current resistance may take

Subscribe to access member-only content. Signup Now
Do Change Readiness Assessment (baseline)

Subscribe to access member-only content. Signup Now
Hand over control of outcome metrics reporting

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Ready and hold post mortem

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Publish Lessons Learned report

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Hand over control of project change performance metrics—if necessary

Review/update risk assessment (repeats)

Subscribe to access member-only content. Signup Now
Acquire and confirm recipients list for performance reports

Subscribe to access member-only content. Signup Now
Review/test job aids

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Provide coach the coach material to coaches

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Conduct training

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Revise job aids

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Do Change Readiness Assessment (prelaunch)

See All Moves
Communications

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Remind coaches to seek opportunities to assist colleagues

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Sponsor's support request (admonition)

Hand over note to operational authorities

Subscribe to access member-only content. Signup Now
"What a difference" success update

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Tell report recipients what they will receive, when, why, and what to do about it

Testimonial provider recruitment note

Sponsor-specific support request

Subscribe to access member-only content. Signup Now
Schedule post mortem

Subscribe to access member-only content. Signup Now
Promote the testimonial

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Remind employees and supervisors about ongoing coaching, plus supplemental training options and job aids

Promote the success story

Subscribe to access member-only content. Signup Now
Book/schedule coaching review session

See All Communications
Pricing
Contact Us
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Blog

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